How to...
International Telecall is providing this “How To” section of the site to assist customers with basic information on how to use our products and services. These easy to follow instructions should be very helpful in getting you started with using our suite of calling card, local access and PC-to-phone services.
Our goal is to provide you with outstanding service. If you should need additional support with any of our products, please contact us.
How to use dial-around long distance services
International Telecall’s dial-around long distance service is an easy-to-use, pre-paid product which enables you to save big $$ on your long distance expenses. Using our dial-around service is simple; just follow these easy steps:
- Signup for International Telecall long distance service from your home telephone number.
- Once activated, you will receive an E-mail with a local access telephone number or 800 number for you to call which will connect to our calling platform.
- When you call this number, our system will authenticate your account based on your caller ID and inform you of the pre-paid minutes available on your service.
- Dial the number you’d like to call, and your account will be debited for the call upon completion.
- Each time you call, a voice response will tell you the remaining balance on your account. To recharge your account, simply call International Telecall at 1-866-258-6278 or E-mail us at support@dialitc.com
Have more questions? Just e-mail us.
How to use 1+ long distance services
1+ Long Distance service from International Telecall provides you with some of the best domestic and International calling rates in the country. The 1+ service enables International Telecall to become your long-distance company, so no dial-around services or connections are necessary. Here’s steps for how to use this service:
- Order International Telecall 1+ long distance – use our on-line order forms or contact us at 1-866-258-6278 or support@diallitc.com.
- International Telecall will notify you when your account has been activated. No special dialing is required, simply pick up your phone and start enjoying some of the lowest rates in the industry.
How to use International Telecall calling cards
International Telecall has 2 types of calling cards to meet your needs – local access and 800 access cards. Both are exactly the same in how they are used, with only different access numbers to separate them. Here’s the steps to enjoying low-cost, pre-paid calling:
- Purchase an International Telecall calling card from our website or from a local retailer.
- Scratch off the PIN # and call the local access # or 800 number listed on the card.
- Follow the instructions for entering your account number and number you want to call.
- Press ** to end your call and place another call, or simply hang-up and call the access number again.
If you experience any problems – please contact us.
